Terms & Conditions 747live — Malaysia Platform User Guide

Definitions & Scope of Terms

In these Terms and Conditions, references to "747live", "we", or "the platform" refer to the official website operating under the domain 747live.run, along with all services, games, and features available on it. "User", "you", or "member" refers to any individual who registers an account or accesses the 747live platform.

These Terms apply to all aspects of your use of the 747live platform, including account registration, deposits and withdrawals, use of any casino games, Sports Betting, claiming bonuses and promotions, and all interactions with our customer support team. These Terms are to be read together with Privacy Policy and Responsible Gaming Policy which forms part of the overall agreement between you and 747live.

User Eligibility

To register and use the 747live platform, you must meet all of the following eligibility criteria at all times:

• Age 18 years and above on the account registration date.
• Be located in Malaysia, or be a valid Malaysian citizen or resident.
• Not currently on the self-exclusion list of any responsible gambling programme.
• Have full mental capacity to make financial decisions independently and responsibly.
• Not register on behalf of a third party or for the purposes of money laundering, fraud, or any other illegal activity.
• Have never had a 747live account terminated due to fraud or a prior breach of terms.

747live reserves the right to request proof of eligibility at any time and to suspend or terminate accounts where users are found not to meet the above requirements. Users who register underage or provide false information may face more serious action, including the full freezing of their balance.

Account Registration

Each individual is only permitted to hold one (1) active account on 747live at any one time. Holding more than one account — whether under the same or different identities — is a serious violation that may result in the termination of all associated accounts and the freezing of all balances.

When registering an account on 747live, you are required to provide accurate, complete, and up-to-date information, including:

• Full name as it appears on a valid government-issued ID (MyKad or passport).
• An active Malaysian mobile number that you own exclusively.
• Your exact date of birth for age verification purposes.
• An active email address (if required).

You are fully responsible for ensuring that your 747live account password is strong, unique, and not shared with anyone. 747live will not be held liable for any losses arising from unauthorised access to your account resulting from your own negligence in safeguarding your login credentials.

If you suspect your account has been accessed without authorisation, contact the 747live support team immediately via live chat for prompt security action.

Deposit & Payment Methods

747live accepts deposits via a range of popular digital payment methods in Malaysia. All transactions on our platform are processed exclusively in Malaysian Ringgit (RM).

747live reserves the right to reject deposits suspected of originating from illegal sources, not belonging to you, or linked to fraudulent activity. You must ensure that all funds deposited into your 747live account are entirely your own and obtained through legitimate means. Do not make deposits on behalf of another person.

Fund Withdrawal

Withdrawals from your 747live account can be made to the same e-wallet or Malaysian bank account used for your deposit. 747live adheres to AML (Anti-Money Laundering) principles — withdrawals must be returned to the original funding source to mitigate money laundering risks.

• Minimum withdrawal: RM50 per application.
• Processing time: 5 to 15 minutes upon approval of the application.
• Before your first withdrawal, you may be required to complete an identity verification (KYC) process by uploading a copy of your MyKad or other relevant document.
• Withdrawals exceeding certain limits may require additional processing time for enhanced security checks.
• 747live reserves the right to place withdrawals on hold while an investigation is conducted if suspicious activity is detected in your account.

Bonus & Promotions

747live offers a variety of bonuses and promotions to Malaysian users from time to time — including welcome bonuses, reload bonuses, free spins, weekly cashback, and Sports Betting rebates. All bonuses are subject to the individual terms and conditions stated in each respective promotional offer.

The general conditions that apply to all bonuses at 747live include:

• Each user is eligible to claim each type of bonus once only, unless otherwise stated.
• The welcome bonus is available exclusively to new members making their first deposit on 747live.
• Wagering requirements must be met before bonus funds become eligible for withdrawal. These requirements are typically between 10x and 30x the bonus amount, depending on the type of promotion.
• Wagering with bonus funds is restricted to the game types and bet limits specified in the relevant promotion's terms.
• 747live reserves the right to void bonuses and any associated winnings if bonus abuse or system manipulation is suspected.
• Any unused bonus value will expire automatically once the validity period ends.

747live reserves the right to modify, suspend, or terminate any promotion at any time. Any changes will be communicated through our platform. Players are encouraged to review the latest promotion terms before claiming any bonus.

Casino Game Rules

All casino games on 747live — including baccarat, roulette, poker, blackjack, slots, and live casino games — are operated using a random number generation (RNG) system that is independently and regularly audited by accredited third-party verification bodies. This ensures that every game outcome is entirely random and free from manipulation.

Users of 747live agree to:

• To play in accordance with the rules of each game as stated within the respective game interface.
• Not to use any automation software, bots, scripts, or other technical tools to assist gameplay or gain an unfair advantage.
• Not to collude with other players to manipulate game outcomes.
• Not to exploit technical vulnerabilities or system errors — any winnings obtained through such means will be voided.
• Accept that 747live's decisions in any game-related dispute are final.

Game results recorded by the 747live server are final. In the event of a discrepancy between what is displayed on your device and our server records, the server records will serve as the authoritative reference.

Sports Betting & E-Sports

The 747live Sports Betting section covers a wide range of international and local Malaysian sports, including badminton (BWF Tour), football (Malaysia Super League, EPL), esports (MPL Malaysia, Valorant, DOTA 2), tennis, boxing, horse racing, and more. All sports bets are subject to the following additional terms:

• The odds displayed are accurate at the time you view them but may change before your bet is confirmed — particularly during live betting. The odds that apply are those in effect at the moment your bet is confirmed by the 747live system.
• Confirmed bets cannot be cancelled except through the cash-out feature available for eligible events.
• If a sporting event is postponed or cancelled before it begins, all bets will be voided and the funds returned to your account balance.
• For events abandoned mid-way, the settlement policy depends on the sport type and the stage of play reached — specific terms are outlined in the 747live Sports Betting section.
• 747live reserves the right to decline or limit any bet for security or risk management reasons without being required to provide a reason.

Usage Prohibitions & Restrictions

The following uses of the 747live platform are strictly prohibited:

• Money laundering or any other illegal financial activity.
• Fraud, identity falsification, or providing false information to 747live.
• Hacking, attacking, or disrupting the technical infrastructure of the 747live platform.
• Using bots, automation software, or scripts to play or interact with the platform.
• Selling, transferring, or distributing your account or account funds to a third party.
• Colluding with other players to manipulate games or place bets through collusion.
• Exploiting technical errors, unintended bonus multiplications, or system vulnerabilities on 747live.
• Accessing the 747live platform from a region or country where online gambling is prohibited.

Any violation of the above prohibitions will result in immediate account termination, freezing of all balances and pending withdrawals, and legal action where applicable. 747live will cooperate fully with the relevant authorities in the investigation of any illegal activity involving our platform.

Account Termination

You may close your 747live account at any time by contacting our support team via live chat or email. Before closing, please ensure you have withdrawn all eligible funds. Bonus balances that have not met the wagering requirements will not be paid out when an account is closed at the user's request.

747live reserves the right to terminate or suspend your account for the following reasons:

• Violation of any terms stated in this document.
• Suspicious activity related to fraud, money laundering, or bonus abuse.
• Requests from lawful law enforcement agencies.
• User protection — including self-exclusion requests for responsible gaming reasons.
• Accounts that have been inactive for more than 12 consecutive months.

In the event of termination due to a terms violation, 747live reserves the right to freeze the full account balance while an investigation is underway. If the investigation confirms a serious breach, the balance in question may be forfeited.

Limitation of Liability

747live provides this platform on an "as-is" basis. While we strive to ensure the platform operates smoothly and securely at all times, 747live cannot guarantee that the service will be entirely free from interruptions, technical errors, or downtime.

747live is not liable for:

• Financial losses resulting from betting or gaming decisions.
• Interruptions or delays caused by technical issues beyond our control, including internet outages or third-party e-wallet disruptions.
• Losses resulting from unauthorised access to your account caused by your own negligence.
• Investment decisions made based on information obtained from the 747live platform.

747live's maximum liability to any user under any circumstances is limited to the amount of funds held in that user's 747live account balance at the time of the claim.

Privacy & Data Protection

747live collects and processes users' personal data in accordance with Privacy Policy which forms part of this agreement. Your data is protected with 256-bit SSL encryption and is used solely for platform operations, identity verification, payment processing, and regulatory compliance.

By using the 747live platform, you agree to:

• The collection and processing of personal data necessary for the operation of the platform.
• Sending account-related communications via SMS or email.
• Use of cookies to enhance the user experience on the platform.
• Transaction records and game activity are stored for audit and compliance purposes.

747live will not sell or share your personal data with third parties for marketing purposes without your consent. We only share data when required by law or by a directive from a lawful authority.

Responsible Gaming

747live believes gambling should be an enjoyable form of entertainment — not a source of stress or financial hardship. We are committed to supporting Malaysian players in maintaining control over their gaming habits.

As a responsible platform, 747live provides the following self-management tools for all users:

• Deposit Limit: Set daily, weekly, or monthly deposit limits that suit your budget.
• Loss Limit: A loss limit that you can set yourself for any given time period.
• Session Limits: Set a time limit per session to avoid playing for too long.
• Self-Exclusion: Temporarily suspend your account — from 24 hours up to 6 months.
• Permanent Self-Exclusion: Permanently close your account for responsible gambling reasons.

If you or someone you know is showing signs of a gambling problem, please contact the 747live support team or seek professional help. Read more on the Responsible Gaming us.

Amendments to Terms & Conditions

747live reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the 747live platform with a new update date.

It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest terms. Continued use of the 747live platform after any amendments are published will be considered your acceptance of those revised terms.

For material amendments that significantly affect user rights, 747live will endeavour to notify active users via in-platform notifications or email at least 7 days before the changes take effect, where practicable.

Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the 747live platform, our team is available to assist you at any time.

• Live Chat: Available directly within the 747live platform — the fastest way to get immediate assistance, with responses typically within 2 minutes.
• Email: support@747live.run — for detailed enquiries or those requiring documentation, with a response time of 2–4 hours.

The 747live support team operates 24 hours a day, 7 days a week, all year round, and is able to assist with enquiries in Bahasa Melayu. We are committed to resolving every enquiry and complaint fairly, transparently, and within a reasonable timeframe.